frequently asked questions

How can I place an order?

To place an order, simply browse our online store and add your desired items to your shopping cart. Once you have finished selecting your products, proceed to the checkout page and follow the prompts to provide your shipping information and complete the payment process. If you encounter any issues or have questions during the ordering process, please feel free to reach out to our customer support team for assistance.

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options. When you reach the checkout page, you will be able to select your preferred payment method.

How long will it take to receive my order?

We strive to process and ship orders as quickly as possible. The estimated delivery time will depend on your location. Typically, orders within United States are delivered within 2-5 business days. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your package.

Do you offer international shipping?

YES! As a trusted provider, we offer reliable shipping  from the United States to any corner of the globe.

For our customers in Argentina, we also have a dedicated local store to cater to your shipping needs. Visit our website Link Here for a comprehensive range of services and explore our local store in Argentina for personalized assistance

What is your exchange policy?

Please see  Refund and Return policy

Can I cancel or modify my order?

If you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not already been processed and shipped. Once the order has been shipped, we will be unable to cancel or modify it.

What if I received a damaged or defective item?

We apologize for any inconvenience caused by a damaged or defective item. If you receive such an item, please contact our customer support team within 15 days of receiving your order. Provide us with details and, if possible, include photos of the damaged or defective item. Our customer support team will assist you in resolving the issue by offering a replacement, refund, or alternative solution.

How do I contact customer support?

To reach our customer support team Click Here